Returns & Exchanges
At Youtooz, we want you to be 100% satisfied with your limited edition collectibles and apparel. If your order isn't quite right, you can initiate a return within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and photos of the item you wish to return or exchange.
- 2.Receive Authorization
Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and the specific return shipping address for your region.
- 3.Pack and Ship
Securely pack your items in their original packaging to ensure they are not damaged during transit and include your RMA slip inside the box.
- 4.Refund Processing
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.